Visitor info ›

Frequently asked.

Short answers to the questions visitors ask most often. Can’t see yours? The desk is open seven days — just call or drop in.

  • [DRAFT-REAL] Are kids welcome?

    Always. We keep a small basket of activity sheets and beeswax crayons by the desk. School holidays we run a Wednesday morning making session — free, drop-in.

  • [DRAFT-REAL] How long should I plan?

    Forty-five minutes to wander the shop, see the wheel, drink a tea. Two hours if you also want a redwood walk or to read every label. A weekend if you’ve come for an event — there’s plenty within walking distance.

  • [DRAFT-REAL] Do you have wi-fi?

    Yes — waterwheel-guest, no password, please be reasonable. Mobile coverage is patchy on Telstra and weak on the others; we have a landline at the desk if you need to make a call.

  • [DRAFT-REAL] Can I take photos?

    Yes for personal use. We ask you not photograph other visitors without asking. For commercial / press shoots please contact the comms group first.

Four ways in ›

Stand a little closer to the wheel.

Build your own plan, visit on a weekend, become a member, or stand a shift.