[DRAFT-REAL] Visitor & Front Desk

The first face anyone sees. Maps, tea, and the discreet art of looking calm during a Saturday rush.

The largest of the six, with about 32 active volunteers. Owns opening, closing, the welcome bench, the point of sale, the lost-property cabinet, and the floor-walk every thirty minutes. Trains everyone else.

If a visitor has a question that doesn’t have an obvious owner, this group answers it — or finds the volunteer who can.