Help for members ›
Step-by-step guides.
Short, illustrated walkthroughs for joining, listing your work and looking after your membership — each one a few minutes, most with a video to watch first.
Joining as an Artisan & Maker
Apply, set your password, and get your maker profile live.
Editing Your Maker Profile
Write the page visitors land on when they want to know who made something — and understand why it publishes instantly.
Adding Your Shop Items
List what you make for sale at the Waterwheel, set a price, and see what happens after you save.
Your Bank Details
Add or change the bank account your sales are paid into, and what happens while a volunteer checks it.
Adding Your Artwork
Gallery artists: add a piece with its photo, medium and provenance, and choose whether it is for sale.
Applying for Gallery Space
Apply to exhibit at the Waterwheel, follow the curator's decision, and pay for your hire.
Listing Your Business
Write and publish your own business listing, and keep your opening hours from going stale.
Listing Your Accommodation
Write and publish your own accommodation listing, and understand what goes live immediately.
Managing Your Subscription
Find your renewal date, change the card you pay with, and cancel or restart auto-renewal.
Watch how it’s done
Prefer to watch?
Each video follows the same steps as its guide, with captions. Press play on any of them.