Accessibility ›
A heritage building, kept as open as we can.
A plain-talk statement of what works, what doesn’t, and what we’ll do for you if you tell us you’re coming.
In plain language
What we mean when we say accessible.
The Hub is in an 1898 brick mill on a working high street. Most of it works for most bodies; some of it doesn’t, honestly. Where there’s a workaround we’ll find it; where there isn’t we’ll tell you that too.
If you’d like to phone ahead — about anything — we’ll meet you at the gate, bring out a chair, lend you binoculars, or print a 24pt copy of the exhibition guide. The number is below; the kettle is on.
Last reviewed by the access working group: March 2026.
Accessibility
Welcoming for as many bodies as we can.
A heritage building with the limits that come with one — but most of the Hub is on the level, and we'll meet you at the gate if you tell us you're coming.
Yes ›
Step-free entry
Front door, shop floor, courtyard, accessible WC. The wheel pit is a single step down — viewable without descending.
Yes ›
Large-print labels
Shop and exhibition labels in 18pt minimum. Exhibition guide available in 24pt and Easy Read.
Yes ›
Companion Card accepted
Free entry to ticketed events for support persons. Quiet hour first Tuesday of the month, 10–11am.
Yes ›
Assistance dogs welcome
Water bowl by the front door. We ask all other dogs stay in the courtyard.
Heads up ›
Some uneven floors
The 1898 brick floor in the wheel room is uneven. We can offer a tablet view of the wheel from the shop if needed.
Heads up ›
No on-site parking
Two accessible bays on Yuonga Road, 60m away. Drop-off at the front door is fine — please tell us if you'd like a chair brought out.
The website
WCAG 2.2 AA, target.
This website is built to WCAG 2.2 AA — semantic landmarks, alt text on every image, keyboard-reachable navigation, focus-visible everywhere, contrast that holds in dark mode and at zoom-200. We test with NVDA on Firefox quarterly; the working group fixes anything that turns up.
If you find something we’ve missed, the contact form has an “accessibility” intent — please tell us. We’d rather know.
Address
3409 Warburton Hwy
Warburton VIC 3799
Front desk
03 5966 ____
During open hours · voicemail otherwise